Shipping Policy
Thank you for shopping with ARIS.
We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 7–14 business days
- Canada: 7–15 business days
- International: 7–20 business days
Please note that delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take 24–72 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
ARIS is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
ARIS is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances outside our control.
If your package is marked as delivered but cannot be located, please contact the carrier directly before contacting our support team.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging.
We will review your request and work to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our support team